Privacy Policy
Last updated:
Introduction
This Privacy Policy explains how Cleanankle ("we", "us", or "our") collects, uses, stores, and protects personal data when you visit our website at cleanankle.ddd. This website is an informational resource about rest, recovery, and daily activity for a general audience in Australia. We do not sell products, supplements, or paid services through this site.
We comply with the General Data Protection Regulation (GDPR), the Australian Privacy Act 1988 (Cth), and the Australian Privacy Principles. By using our website, you acknowledge that you have read and understood this policy.
About This Website
Cleanankle publishes free lifestyle articles about why rest matters in everyday life. Our content is aimed at readers in Australia — particularly Victoria — who are interested in balancing activity with downtime. All articles are general in nature and are not tailored to individual circumstances, health conditions, or personal needs.
Data Controller
The data controller responsible for your personal information is:
Cleanankle
42 Clifton St, Prahran VIC 3181, Australia
Email: info@cleanankle.world
Phone: +61395107474
Personal Data We Collect
We may collect the following categories of personal data when you interact with our informational website:
- Identity data: your name, if provided through our contact form
- Contact data: your email address and any details you include in a message
- Technical data: IP address, browser type, device information, pages visited, and referral source
- Communication data: messages you send through our contact form or by email
- Preference data: your cookie consent choices
We do not collect payment information because we do not offer products or paid services on this website.
How We Use Your Data
We process your personal data only for the following purposes related to our rest and lifestyle content website:
- To respond to general enquiries about our articles or website content
- To operate, maintain, and improve the website experience for Australian visitors
- To analyse aggregated, anonymised traffic patterns and understand which topics readers find useful
- To comply with legal obligations under Australian and international privacy law
- To protect the security and integrity of our website
Legal Basis for Processing
Under GDPR, we rely on the following legal bases:
- Consent: when you submit our contact form or accept non-essential cookies
- Legitimate interests: for website security, analytics, and improving our informational content
- Legal obligation: when required to comply with applicable laws in Australia and the EU
Data Retention
We retain personal data only for as long as necessary:
| Data Type | Retention Period |
|---|---|
| Contact form submissions | 2 years from last communication |
| Cookie consent records | 12 months |
| Analytics data | 26 months (aggregated) |
| Server logs | 90 days |
Data Sharing
We do not sell your personal data. We may share limited data with third-party providers that help us operate the website, such as hosting providers, email delivery services, and analytics platforms. All providers are required to handle data securely and only for the purposes we specify.
International Transfers
Some providers may process data outside Australia or the European Economic Area. Where this occurs, we use appropriate safeguards such as Standard Contractual Clauses or equivalent protections recognised under applicable law.
Your Rights
Under GDPR and the Australian Privacy Act, you may have the following rights:
- Access: request a copy of the personal data we hold about you
- Rectification: request correction of inaccurate or incomplete data
- Erasure: request deletion of your data in certain circumstances
- Restriction: request limitation of how we use your data
- Portability: receive your data in a structured, machine-readable format where applicable
- Objection: object to processing based on legitimate interests or for direct marketing
- Withdraw consent: withdraw consent at any time where processing is consent-based
To exercise these rights, contact us at info@cleanankle.world. We respond within 30 days. Australian residents may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Data Security
We use HTTPS encryption, access controls, and regular reviews of our data handling practices. No online transmission method is completely secure, and we cannot guarantee absolute security.
Children's Privacy
This website is not directed at individuals under 16 years of age. We do not knowingly collect personal data from children. If you believe we have received data from a child, please contact us and we will delete it promptly.
Advertising and Content Standards
Our website content relates to general lifestyle topics about rest and daily activity in Australia. We do not make health claims, offer supplements, or promise specific outcomes. Any advertising displayed on this site follows applicable Google Ads policies and Australian advertising standards. We do not target sensitive health conditions or use exaggerated language in our content.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, applicable law, or data handling practices. The revised version will be posted here with an updated date. We encourage you to review this page periodically.
Contact Us
For privacy enquiries or complaints, contact Cleanankle at info@cleanankle.world or write to 42 Clifton St, Prahran VIC 3181, Australia. EU residents may also lodge a complaint with their local supervisory authority.
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